Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us or book a service, we may collect:

• Name

• Phone number

• Email address

• Address for service location

• Any other information voluntarily provided by you

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Provide and manage our carpet cleaning services

• Respond to your enquiries and requests

• Send booking confirmations and updates

• Improve our website and customer experience

• Communicate promotions or offers (only if you subscribe)

• Maintain safety and prevent fraudulent activity

3. Sharing of Information

We do not sell or rent your personal information.
We may share information only with:

• Trusted service providers or partners assisting in our operations

• Legal authorities, if required by law

All third parties are required to keep your information safe and confidential.

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve website performance

• Analyse traffic and user behaviour

• Remember your preferences

You can disable cookies through your browser settings, but some features may not work properly.

5. Data Security

We take reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable methods, no transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Request access to your personal information

• Ask for corrections or updates

• Request deletion of your data

• Opt out of marketing communications

To exercise any of these rights, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.